A Patient's Perspective Dental Implants Q&A

A Patient's Perspective Dental Implants Q&A

An Interview with Ms. Macquelyn Green

Ms. Macquelyn Green has been ZirTeeth’s patient from the beginning of 2019 year. She is a mom of 6 children, real-life  hero, who overcame challenges of domestic violence and abusive relationship with her husband. Over 30 years Ms. Green hasn’t smiled. Her children literally never saw their mother smiling until one day, her phone call with the right person didn’t change her life forever. Ms. Green’s story is not about fixing her teeth, it is about her transcendental journey from joyless life into bringing back her divine beauty and restoring power of public speaking. Here, she explores her deep-rooted history with personal insecurities, explains problems that she faced with dental corporate offices, and offers insight on her overall experience with permanent fixed bridge ZirTeeth, and more.

Jelena Ugrenovic: Let me begin with the most important question: How did it all start with your dental problems?

"My whole tooth chipped suddenly when I was only 15 years old. I was neglecting dental visits, cavity appearance and my overall oral health.  In later ages I just didn’t keep up as well and it was my fault."

Ms. Macquelyn Green: Everything started out from my family situation when i was young: I was at the very young age to schedule my appointments by myself and my grandmother raised me. I didn’t have a chance to keep up with my mouth health at that time.  

JU: If there is one thing you could change back then in your childhood what it would be?

MG: I would definitely visit the dentist on a regular basis. There were eight of us in all: my brothers and sisters. Only three of us have decent teeth still. All I can say is that after my children saw me suffering they take care of their oral hygiene very thoroughly. It is very important to get that support from your family.

JU: Great job, mom! Raising awareness of children about their oral health is extremely important and sometimes parents just slip out of their mind how important it is. How did you lose your first tooth?

"Another tooth came out due to family abuse and violence. My husband put the gun into my mouth and broke my tooth. After that my few teeth will just fall out and I will cry for days and would ask myself why instead of going to the dentist I did nothing?"

MG: My whole tooth chipped suddenly when I was only 15 years old. I was neglecting dental visits, cavity appearance and my overall oral health.  In later ages I just didn’t keep up as well and it was my fault. 

JU: What has happened after that: How did you lose other teeth?

MG: Another tooth came out due to family abuse and violence. My husband put the gun into my mouth and broke my tooth. After that my few teeth will just fall out and I will cry for days and would ask myself why instead of going to the dentist I did nothing? I had two golden fake teeth on the front and I would put some tissue to fill those teeth, I didn’t clean regularly those golden fake front teeth and it was making everything worse. Something good came out of that: I didn’t suffer any bone loss.

"I was treated like I am not rich enough to cover the cost of their services. They were not supportive and kind at all. Other dentists would just offer me some cheap acrylic bridge solutions without putting all options in front of me."

JU: What was the main reason for avoiding denist’s visits: fear, or the cost of services?

MG: Before I met Dr. Benjamin, I had insecurities with many dentists, five or even more of them. I was worried about their reactions and judgments and the way they treated me.

JU: Nowadays it is very hard to find the dental office who treats you as a family member. What was your experience with other dental implant clinics?

MG: I was treated like I am not rich enough to cover the cost of their services. They were not supportive and kind at all. Other dentists would just offer me some cheap acrylic bridge solutions without putting all options in front of me. They had prejudice about my financial situation. All of them took my X-rays multiple times, they didn’t offer me to pay for those X-rays and take them with me. Every time they exposed me to the radiation. They really put me down emotionally. 

"I was a beautiful woman without a smile on my face who felt insecure because of her broken teeth. I didn’t want to be in the public eye."

JU: What was your experience with ZirTeeth?

MG: Honestly, I never met the dentist as Dr. Benjamin is. The whole staff is amazing. Lili, your patient advocate, was the first I talked to, she was so supportive at the beginning and throughout the whole process.I could call her plenty of times asking “just one more question” and she had a lot of patience for me answering each of them. Cost of your services was the last thing she mentioned. She really wanted to hear what I had to say and find a way to help me.  

JU: Lili will be very happy to hear this, thank you. Can you please tell me a little bit more about your experience before and after ZirTeeth?

"It was like a miracle, procedure was completely painless! I was under sedation and I woke up with the beautiful set of teeth."

MG: I was a beautiful woman without a smile on my face who felt insecure because of her broken teeth. I didn’t want to be in the public eye. I didn’t post photos with my smile on social media ever! I couldn’t eat everything I wanted like corn, nor even burger, my golden teeth would come out and I was embarrassed. 

JU: Was the overall procedure painful?

"I got my beauty back! My children saw me smiling after a long time. Even my boyfriend noticed that I am happier. I went under huge emotional and physical transformation...I can finally achieve my dream..to be a comedian...after 40 years..."

MG: It was like a miracle, procedure was completely painless! I was under sedation and I woke up with the beautiful set of teeth.

JU: How did ZirTeeth change your life?

 MG: I got my beauty back! My children saw me smiling after a long time. Even my boyfriend noticed that I am happier. I went under huge emotional and physical transformation. Now, I interact more with people and I can finally achieve my dream.

"If I could, I would like to share this story to the whole world about your amazing work, I would recommend ZirTeeth's office to everyone, you truly changed my life!"

JU: Amazing experience, thank you for sharing it with me! What was your dream? 

MG:  Since I was a little girl, my dream is to be a comedian. After 40 years I can finally get on the stage to speak publicly. I am searching now for show where I can perform.

JU: I am so excited, please share with us some tickets for your show!

MG: I will, I promise! If I could, I would like to share this story to the whole world about your amazing work, I would recommend ZirTeeth's office to everyone, you truly changed my life!

JU: Thank you, I am so happy for you!

 

By ZirTeeth’s Outreach Coordinator Jelena Ugrenovic

 

 

Leave a reply

Your email address will not be published. Required fields are marked *